Sample Policy
At Wizid Promotions, we recommend you arrange for a sample to review and confirm the suitability of a product or garment before placing your order. In the interest of keeping our sample holdings and overheads down, we require a quote approval before ordering evaluation or size range samples. Wizid Promotions will gladly provide samples based on compliance with the following Sample Policy.
Sales / Evaluation Samples
Samples will be charged out at the minimum buy rate as a means of tracking the number of sales we have out on loan. Upon returned of the sample in original saleable condition, the samples invoice will automatically be credited if returned within 14 days.
If samples are retained, lost or no longer in a saleable condition, Wizid Promotions may require the sample invoice to be paid within 7 days.
For non-account customers, payment for samples is required prior to despatch however may be credited against any order should they be returned in saleable condition within 14 days.
Size Range Samples (Garments)
For corporate clothing, uniform and volume garment orders, we recommend a sample size range is obtained to assist in determining the various sizing requirements and quantities. This should only be requested once the style and overall quantities are confirmed. Samples will be invoiced at the order quantity rate and credited against your order upon their return in saleable condition within 30 days.

Where a range of samples is ordered and the order does not proceed, or some size samples are not required, a restocking fee may be applicable. Restocking fees vary as they are based on the origin of the goods ordered. Please contact our customer service department prior to ordering sample ranges to confirm the cost of any restocking fee that may apply.